Privacy Policy for Amtel Online Merchants

Privacy Policy for Amtel Online Merchants

Amtel Online Merchants (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our platform.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party providers)

b) Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Pages visited and time spent on our site

c) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you about your purchases or inquiries
  • Improve our website, services, and user experience
  • Send promotional emails (only if you opt-in)
  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers (e.g., payment processors, delivery partners)
  • Legal authorities when required by law
  • Business partners only when necessary to provide services

All third parties are required to protect your data.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data processing
  • Opt out of marketing communications

To exercise your rights, please contact us using the details below.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Amtel Online Merchants
Email: order@amtel.co.ke
Phone: 0727177660

By using our platform, you agree to the terms of this Privacy Policy.