Hospitality POS Solution in Kenya | Hotels, Restaurants, Bars, Lounges, Resorts & Fast Food
Hospitality POS Solution in Kenya – For Hotels, Restaurants, Bars, Lounges, Resorts & Fast Food Outlets
Running a hotel, restaurant, bar, lounge, resort, or fast food outlet in Kenya comes with unique operational challenges — coordinating orders between the front of house, kitchen, and bar, controlling stock and wastage, handling cash and mobile money side by side, and knowing your real profit margins at the end of each shift. Amtel’s Point of Sale (POS) solution is built specifically for the Kenyan hospitality industry, giving you one system to manage orders, kitchen and bar tickets, inventory, payments, and reporting — from a single till to a multi-branch operation in Nairobi, Mombasa, Kisumu, Nakuru, or anywhere in the country.
Built for Every Type of Hospitality Business in Kenya
Restaurants
Bars
Lounges
Resorts
Fast Food
Cafés
Lodges
Explore Key Features
Click through the tabs below to see how each feature works.
Order Management
Take orders at the table, counter, or bar and route them instantly to the right preparation point. Supports dine-in, takeaway, room service, and delivery, with bill splitting, table merging, discounts, and order changes handled without confusion between waitstaff and kitchen.
Kitchen Order Ticket (KOT)
The moment an order is placed, a Kitchen Order Ticket is sent automatically to the kitchen printer or kitchen display screen — cutting paper tickets, verbal miscommunication, and delays, and keeping food moving during peak hours.
Bar Order Ticket (BOT)
Drink orders route directly to the bar the same way food orders go to the kitchen, so bartenders in your lounge, hotel bar, or nightclub prepare orders in sequence — reducing wait times and mix-ups during busy nights.
Point of Sale Billing
Fast, accurate checkout with split payments, service charge, and VAT/ETR-compliant receipts, plus multiple pricing tiers such as happy hour or member pricing. Works on touch-screen terminals, tablets, and standard desktops.
Inventory Management
Track stock in real time as sales happen, from bar stock and beverages to kitchen ingredients. Get low-stock alerts, prevent overstocking, and cut shrinkage and theft. Multi-outlet hotels and resorts get per-branch tracking with central visibility.
Production & Recipe Management
Define a recipe for every menu item — the exact raw materials and quantities used. When an item sells, the system automatically deducts those raw materials from stock, converting ingredients into finished goods and giving you accurate raw-material inventory and true food/beverage cost per dish or drink.
Payment Integration
Accept M-Pesa (STK Push, Paybill/Till), Airtel Money, card payments, and cash within the same checkout flow, with automatic reconciliation so reports match what actually landed in your accounts.
Reporting & Analytics
Daily, weekly, and monthly sales reports, best-seller analysis, staff/cashier performance, stock variance, and profit-margin tracking by recipe — accessible from anywhere via secure cloud access.
Choose the Right POS Package for Your Business
These are the specific hospitality POS products we offer — tap any card to see full pricing and specifications.
iFlow Hotel POS – Complete KOT & BOT Solution
Our flagship hospitality system with full KOT/BOT routing for hotels, restaurants, and bars.
iFlow POS – KOT & BOT for Hotels, Restaurants, Lounge & Bars
Extended edition covering lounges and nightlife venues alongside hotels and restaurants.
Bars, Lounges, Restaurants & Cafés POS
Built for fast drink and food service with quick billing and promotional pricing.
Hotel POS – Complete Hotel & Restaurant Management Solution
Front-office billing tied to restaurant and bar sales, ideal for hotels, lodges, and resorts.
Liquor Shop POS – Sales & Inventory Management
Shot/bottle-level stock control, ideal for bars and lounges with a dedicated liquor store.
Complete POS System – Desktop, Cash Drawer & Thermal Printer
The full hardware setup to run any of the software packages above at your till point.
Why Kenyan Hospitality Businesses Choose Amtel
- Designed specifically for the Kenyan market — local payment methods, KRA-compliant tax handling, and pricing that fits local business realities
- Works for single-outlet bars and cafés as well as multi-branch hotel and resort groups
- Local installation, staff training, and ongoing technical support — not a remote-only setup
- Reliable offline operation, so sales continue even when internet connectivity drops
- Affordable packages that scale as your business grows
Frequently Asked Questions
What is a KOT and BOT system in a hotel or restaurant POS?
KOT (Kitchen Order Ticket) and BOT (Bar Order Ticket) are automatic order slips generated the moment a waiter enters an order, sent directly to the kitchen or bar printer/screen. They replace handwritten tickets, speed up preparation, and reduce order errors.
Can the POS handle both a restaurant and a bar under one hotel account?
Yes. A single hotel or resort account can manage multiple outlets — restaurant, bar, room service, and more — with separate KOT/BOT routing but centralized reporting and inventory oversight.
Does the system track raw materials, or only finished products?
Both. Through recipe management, each finished item is linked to the raw materials and quantities used to make it. Selling a dish or drink automatically deducts the correct raw material quantities from stock, giving you accurate ingredient-level inventory alongside finished-goods tracking.
Does it support M-Pesa and other payment methods common in Kenya?
Yes. The POS integrates M-Pesa (STK Push and Paybill/Till), Airtel Money, card payments, and cash, all reconciled within the same reporting dashboard.
Is the system suitable for a small bar as well as a large resort?
Yes. The same core features scale from a single-till bar or café to a multi-outlet resort or hotel chain with several branches.
Ready to Upgrade Your Hospitality Business?
Whether you run a single restaurant in Nairobi or manage a resort with multiple food and beverage outlets, talk to us about the right POS setup for your business.